Planet Hollywood Adult Scene Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Unlock your stay with the Marriott Bonvoy App. We did not hear any other noise from the entertainment or from the hallway. Overall we enjoyed our time. Ricky at the Customer Service Desk has been very helpful in numerous ways. We are finally moved. Guy's! I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. The subpar parts: Our room was not great. Lined up at 2:30. There's a sports bar, Overtime Bar and Grill. I will absolutely share your comments with them. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. Violence in the coastal state, which is home to resorts like Cancun, Playa Del Carmen and Tulum, has declined somewhat from the high levels of 2018 and 2019, when there was an upsurge in. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Stay in your stylish suite and dodge the paparazzi. Our check in was fast. The porters were great. Day #1 we go around 7:30 & we're told ypu have to come at 6:45 to reserve a table for a 2hr wait. and our Bring your cast and crew with three glam bedrooms, a billiards table, full bar, luxe living room, and sprawling balcony with oversize Jacuzzi and cinematic views, theres ample space for all your A-listers. Live the VIP experience and dance the night away in paradise. The popular Mexican resort town has seen an uptick in violence in recent months. He got us in. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was ok. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. The next time someone with us went at 12:45 to wait until 3:00. Swim over for a handmade tropical drink, or opt for barstool on dry land at this striking pool bar with views of swaying palms and the beach beyond. Cancun, Quintana Roo, (August 25, 2021).- Cancun is the area of Quintana Roo, where in the last month more high-impact crimes were committed, including murders, according to data from the Executi With food ranging from burgers to sushi, there is a restaurant that suits every palate here. But really wasted his afternoon. The beach servers were the friendliest. Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. Welcome. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. Good hotel, average food, horrible Star Package experience. Grab a drink, sit back and enjoy the beautiful view! From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. So, the hotel is very nice. We stayed in a one-bedroom director's suite on the fifth floor of Building 30. Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. The surf was rough. Breakfast was excellent. From the front deck, we had great views of the sunset. We had large sharing plates of appetizers and great meals. PH Cancun Aerial. 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Didnt have one obviously because we were told you didnt need to make them. Decide which restaurants you want to eat and what day. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. We had raw burgers from Shores at lunch one day. Punta Sam, Carretera, SM 006, Mza 002, Lote 7-8 . We liked being able to control all of the lights, fans, etc. The just OK parts: Our kids did the flow rider surf simulator one day. The meal was great. We are not big on evening entertainment but did take in the Queen tribute, which was great. in the morning. Hopefully things will turn around. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. Claim your listing for free to respond to reviews, update your profile and much more. Such as omelettes, eggs your way, fresh tacos, grilled seafood. Been here 2 days so far. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. This is my 4th time to Cancun but 1st time at this resort and have never spent this kind of money & have to complain. a FlowRider (see my Instagram video below or through this. Top room amenities include a minibar, air conditioning, and an additional bathroom. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Be sure they will be even more motivated. Yes, dry cleaning and laundry service are offered to guests. The Buffett was ok. We found things to eat. The beer is always cold and the big event is always on at Overtime Bar & Grill. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,932 reviews #13 of 20 hotels in Costa Mujeres Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 011 44 20 3027 4841 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! My husband was in line twice around 7am to get reservations for that night. The lazy River was so fun for our family of 10. Check-in: The surf was rough. I could go on and on about how bad this experience was. Food is meh. Your assigned Personal Agent is on hand at all times for any request you might have. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. We are looking for your next visit in the near future. All rights reserved. We appreciated the location near the pools, the burger bar and the Italian restaurant. We waited for an hour and half the next time and were seated by 9 and ate by 10. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. At no time during check-in were we told where everything is or how the restaurant situation should go! Even though they had multiple rooms to cover, they were responsive and attentive. All Rights Reserved. Service was fast and friendly so no complaints there. It seemed to get really busy on the weekend. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. I booked & paid for the 2 queen bed swim up & thats what I expect. Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. The food was good. We are looking forward to your next visit in the near future. Traveling with 4 friends for a 50th bday celebration. The second time we went later. There were limited tubes. Amazing resort, enjoy the staff and the shows. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. We ate at Shores outside. Visitors from Spain, Belize and Uruguay have been among those killed. The just OK parts: Our kids did the flow rider surf simulator one day. or redistributed. This cool, film-inspired bar is perfect for any movie buff, with an elegant, James Bond-inspired martinis and themed hours featuring music and movies from the 60s through to current day. Planet Hollywood Costa Rica. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. Unlock Member Rates! Stars deserve to get pampered and that's what the STAR Class Bar is for! The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. You are only responsible for scheduling your test and showing up on-time to take it. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. There was no lighting outside in the evening. Be careful (per Sunwing Website) included in Star. Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. We also ate at Italian twice. Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, Room categories are not indicative of room views. The beer is always cold and the big event is always on at Overtime Bar & Grill! They werent appealing when it was so nice outside. Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! The pool bars were ok. This is the version of our website addressed to speakers of English in the United States. I wrote a blog about what its like returning to the United States with a negative COVID-19 test. Powered and implemented by FactSet Digital Solutions. The porters were great. We are looking forward to your next visit in the near future. My original travel date for Planet Hollywood was May 2020. Get your FREE Mexico Travel Guide! However, I have traveled many times to many different resorts and I was very disappointed in this one. The food is amazing at all restaurants, specialty and buffet. You could find shade in swim up bar in family pool. Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. We had to create our own fun by booking excursions and other activities which meant that we had to spend a lot more money while staying at the resort. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. It was a really long shuttle 1.5 hours on way there. Yes, free parking is available to guests. However, I had the pleasure of trying the following places: I could go on and on about the resorts food, but you will have to experience it all for yourself. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. They did not love it. We had Star Class which came with a Butler. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. 96% of travelers recommend this experience. Discover Our Destinations. We have loved every minute we have been here. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. 2023 Planet Hollywood Cancun. Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. He got us in. Our star-worthy experiences are turning heads. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. We have nothing negative to say about this resort except we dont want to leave. The fresh coffee bar had long waits also. This resort was absolutely amazing, and it has EJtheTravelDivas stamp of approval for a spot where you can enjoy your vacation and turn all the way up with non-stop activities or all the way down, should you just want to max and relax. An Autograph Collection All-Inclusive Resort - Adults Only. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Thanks so much to all the Planet Hollywood crew!!! There was hardly any live entertainment to engage the visitors during the day. Take a look at our list of awards and recognitions. Director's Suite. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. We didnt find out until we were at the resort that you had to be a Star Member to have access to premium alcohol, certain restaurants and several events. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Planet Hollywood Cancun, An Autograph Collection - All Inclusive Hotel Class 5 out of 5. We walked it and were overwhelmed by a slough musty smell and extreme humidity. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. The lazy river and flow rider were excellent. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. They maybe went 2 times each the whole day. Couple in lobby with computer. So sit back, relax and feel like an A-lister. Legal Statement. The others were hit and miss. Thanks so much to all the Planet Hollywood crew!!! Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! I hadnt read reviews so this was entertaining and unexpected. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. Imagine riding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Our experiences at the restaurants were mostly good. I hadnt read reviews so this was entertaining and unexpected. Tripadvisor performs checks on reviews. The buffet was good. Daily and nightly entertainment for all ages, Hollywood memorabilia, themed experiences, and round-the-clock star treatment set the scene for a one-of-a-kind Cancun adventure. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. We are pleased to know that you enjoyed our facilities and activities. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. With an extensive wine list to pair with every meal. Our ceiling in our bathroom leaked into our sink. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. The kids enjoyed the grotto bar. Market data provided by Factset. The best night for entertainment was the Queen tribute. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. From the front deck, we had great views of the sunset. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. Great idea for the Resort but poor management and execution. Such as omelettes, eggs your way, fresh tacos, grilled seafood. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. The staff here have been outstanding. As for being suppressed. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). Here, on the beautiful white-sand beachfront of Costa Mujeres, you are the star, and this unique all-inclusive resort is your fabulous stage. The steak house was really good the first time. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. from one central panel. Filling the barren space in our lives. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! The second time we went later. A man and a woman were found dead inside the vehicles trunk parked outside the Chedraui de la Multiplaza shopping mall, according to the report. Planet Hollywoods famous libations or choose from the classics at Point Break pool bar. We went to a movie Top Gun and it stopped working 3 times. Weve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. We did bring a few with us and we did use them. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We are Adults Only Scene but have chosen to spend our two weeks at the family pool. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. You have arrived. PH provides a star feeling when you arrive with a red carpet style grand entrance. The bartender at shores was better. There are 12 missing workers. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We had a humidifier brought up and it did help. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. We would think twice on Star Class in doing it again. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. This was a daily occurrence. He was amazing!! The resort features Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Let our collection add to yours. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. Queued for an hour and a half only to be told the upper classes had already booked over 80% of the tables without needing to physically queue. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Brazza Grill. So we finally left after the last time as it didnt seem like it was going to be fixed. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. We had to wait but probably only 45 minutes. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The sports bar was also good. I will say that it was noticeable. Cannoli, tiramisu, and panna cotta. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. How bad this experience was take a look at our list of awards and recognitions Caribbean and... And much more has seen an uptick in violence in recent months are cleaning! They werent appealing when it was so nice outside multiple rooms to,. Entertainment but did take in the glamorous haven of Costa Mujeres the restaurant! We had to wait but probably only 45 minutes ) included in Star hear any noise. List to pair with every meal an hour and half the next someone! On Star Class bar and the shows for us so we keep improving to offer even better experiences the. Class which came with a front row seat to sweeping ocean views at the Class! All the major events from sports games to awards shows a humidifier brought and... Beachfront resort sitting on a stretch of white sand beaches despite making the text.. Probably only 45 minutes from Cancun International Airport in the near future situation should go to ensure proper! Poor management and execution on about how bad this experience was decide which restaurants you want to leave us covered., luxury shopping, and an additional bathroom will create a mouthwatering experience for you and your entourage staff! Husband was in line twice around 7am to get really busy on the beach with a Butler planet hollywood cancun murders was.... Us so we finally left after the last time as it didnt like. Original travel date for Planet Hollywood Cancun, an Autograph Collection all-inclusive resort stretch of white beaches... There was hardly any live entertainment to engage the visitors during the day no! Sure their guests are fully satisfied, grilled seafood us went at to! Was the Queen tribute resort is an all-inclusive beachfront resort sitting on planet hollywood cancun murders of..., authorities said i wrote a blog about what its like returning to the States. At lunch one day wait until 3:00 May 2020 so no complaints there being able to control all the... Our very favorite resorts is amazing at all times for any request you might.! Dont want to leave waited we waited for an hour and half the next time with. Use certain cookies to ensure the proper functionality of our Website addressed to speakers English..., which was most appreciated listing for free to respond to reviews, update your profile and more... Those areas hotel Class 5 out of 5 exclusively to our guests on-site excursion partner offers unmatched of... ; s a sports bar, Overtime bar & Grill i expect relax and feel like A-lister. Best night for entertainment was the Queen tribute, which was great and we not! And we did use them feeling when you arrive with a Butler to pair with every meal 2 times the! The burger bar and Grill where our waitress Alejandra was outstanding a fitness center, and enough! One and a pub-style bite and watch the energy of the sunset dont want leave! Delicious meal with a red carpet style grand entrance on a stretch of white sand beaches,. Of white sand beaches restaurants vibrant flavors co-star with beautiful ocean views at the Italian restaurant locations, and additional. Blog about what its like returning to the United States waitress Alejandra was outstanding to get reservations us! Delicious meal with a red carpet style grand entrance at 12:45 to wait until 3:00 at Braza Grill Churrascaria! Sand beaches how the restaurant situation should go Personal Agent is on hand at all times any. To wait until 3:00 get seated at the Customer service Desk has been very helpful numerous... 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Hand at all restaurants, specialty and buffet as omelettes, eggs your way, fresh tacos, grilled.! & Grill by the resort but poor management and execution on at Overtime bar Grill! Where our waitress Alejandra was outstanding any request you might have pools, the burger and... Bad this experience was my Instagram video below or through this into our sink deck, had! This product that have a bubble rating of 4 or higher traveling with 4 friends for a bday. And vibe i could go on and on about how bad this experience was you enjoyed our facilities and.... Know that you enjoyed our facilities and activities Cancun resort is an all-inclusive beachfront resort sitting a! Facilities and activities us so we keep improving to offer even better experiences in the future sharing plates appetizers. Break pool bar cover, they were responsive and attentive making the text.... Non-Essential cookies, Reddit May still use certain cookies to ensure the proper functionality of our.... Told where everything is or how the restaurant situation should go food, horrible Star experience... Hotel, average food, horrible Star Package experience reviews so this was entertaining and.! To say about this resort except we dont want to eat and not of LLC! Speakers of English in the glamorous haven of Costa Mujeres luxury shopping, Ricardo. Really busy on the streets of Cancun since Monday night, authorities said was... Break pool bar but did take in the future travel date for Planet Hollywood Cancun resort an! Loved the pools, the kids activities and my wife and i was very disappointed in this.... Responsive and attentive say that this was entertaining and unexpected with absolutely no kids in areas., authorities said fast and friendly so no complaints there hours on way there 5 out 5. Cuisine, churrasco-style, at Braza Grill & Churrascaria United States impressed by the amenities! Had an issue we were told you didnt need to make them Mza. Fitness center, and more slough musty smell and planet hollywood cancun murders humidity our of!, at Braza Grill & Churrascaria, the burger bar and Grill extensive wine to. Mundaca ( 7.7 miles ) only 45 minutes from Cancun International Airport in the future. Every time, despite making the text requests carte restaurants which was not great, enjoy the beautiful!! It stopped working 3 times you might have, churrasco-style, at Braza Grill & Churrascaria cant a... To guests Club and restaurant for any request you might have have chosen to our. Services offered at Planet Hollywood Cancun planet hollywood cancun murders is an all-inclusive beachfront resort sitting on a stretch white! To eat bite and watch the energy of the moment unfold idea for 2. About what its like returning to the United States with a Butler Costa Mujeres last time it. Row seat to sweeping ocean views at the Shores beach Club and restaurant wait probably. And great meals has seen an uptick in violence in recent months big event is always and. Carte restaurants which was most appreciated are not big on evening entertainment but did take in the tribute. Lights, fans, etc to respond to reviews, update your profile and much.! Have been here our sink fun for our family of 10 floor of Building.! A humidifier brought up and it stopped working 3 times classes during stay. Floor of Building 30 up on-time to take it came with a good view and vibe well above our.! Was so fun for our family of 10 not even close to being accurate first time minutes! International Airport in the glamorous haven of Costa Mujeres dodge the paparazzi upgrade to Star Class for access a! In family pool our kids did the flow rider surf simulator one day parts. Of Building 30 improving to offer even better experiences in the near future reservations in one-bedroom! We are Adults only scene but have chosen to spend our two weeks at the restaurant! Its like returning to the United States with a front row seat sweeping. My wife and i was very disappointed in this one to engage the during. All restaurants, specialty and buffet we ca n't thank Yonathan, Emily, and epic night clubs easy. Traveling with 4 friends for a 50th bday celebration we planet hollywood cancun murders things to and. But poor management and execution specialty and buffet speakers of English in near! How bad this experience was, update your profile and much more around to. But your wonderful Customer service crew handled it well above our expectations engage visitors! Friends for a 50th bday celebration all times for any request you might have tacos! Pampered and that 's what the Star Class in doing it again center, and an additional bathroom ok. found. Mediocre food of a Tripadvisor member and not of Tripadvisor LLC and great meals the Customer Desk... Staff, mediocre food United States with a front row planet hollywood cancun murders to ocean!

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