The whole machine adopts an integrated body, and the material of the body is made of sturdy metal. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. Electric fireplace bulbs won't turn on. First, make sure that the heater is actually working and that the smell is not an electrical one. . If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. If touches, make it separate. Model 39EB500GRS. But opting out of some of these cookies may affect your browsing experience. I would like this verified and fixed. Learn more. It stays cool to the touch on the sides & back and is ventless. Are there replacement heating and fan units that could replace the one in the unit?ThanksVickie. Luckily, this is usually easily remedied. Use extreme caution to avoid electric shock. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. The detailed instruction will help you to install it. PROBLEM: The unit turns off by itself. And it can be also hard-wired for recessed installation. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. If these don't solve your issue, our customer service team is always available to help. If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. I did remove the fan from the base but was careful not to disconnect any wires. Hopefully, your problem will be solved. I tried vacuuming the vent areas which didnt help. First, check your twin star electric fireplaces power cord & plug connections. The fireplace is also certificated by ETL. Before you do this, check your Owners Manual and call the manufacturer to see if this will be covered by warranty. FEATURES: The Sideline features an unmatched flame. Updated September 1, 2022. Ensure the intake louvers and log cavity are free from dirt and dust. If it doesnt work, take help from the Twin Star customer service center. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Med or high. Stunning flame rising from the realistic and authentic resin logs with ember bed looks even better than the wood burning fireplace. What is the issue? Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1500. It comes with upper front vents; more effective in warming up your room. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Shop with Confidence: Most items In-Stock + Fast & Free Shipping. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. One day, we went to turn it onand the switch wouldnt work. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. The fireplace comes with mounting brackets for convenient mounting. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Ive been plugged it in and the heater would not turn off either manually or with the remote. Most electric fireplaces have either a motor or light bulb operation for the flame. Ive unplugged it to reset but that didnt work. After checking the fuses, the next spot to check is the circuit board. The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. Friends will be nervous to touch realistic flame behind the glass. Troubleshoot with Article "How Fireplaces Work". However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. I have several fireplaces and they are flashing E3. Then, leave the unit for some time to let it cool. Your electric fireplace won't turn on? Have a Twin Star Model 32II00GRA. My unit was working fine until recently. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. Is there any fix for this? One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. To fix the issue, it would be wise to take help from a technician or your fireplaces customer service center. In return, it begins to malfunction. This cookie is set by GDPR Cookie Consent plugin. If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. That way, you can have the most comfortable warmth possible. 5118 BTU / 1500 Watts. Does the flame effect work but your twin star fireplace heater function doesnt work? To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Typically, a dirty burner creates noise when the flame bar starts functioning. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. Here are some typical problems and solutions to check if your electric fireplace is not working. Additionally, the remote comes with a battery included and is ready to use straight out of the box. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. This may just require a simple reset of the electric fireplace. Add To Cart. And consequently, the flame motor is not working in your electric fireplace. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. Try following the instructions from #9 to see if you can adjust radio frequency. If you have any questions about your purchase or any other . Still not sure what the problem is? While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Press question mark to learn the rest of the keyboard shortcuts. Nothing else works. Yes, the issue can be with your thermostat. Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. For a better understanding, you can watch the video. Your remote sends a signal to a receiver that takes in the request and processes it. The heating element may have burned out. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. E5 error code is shown when there is an issue with your fireplace blower fan or venting. $749.99. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. However, you may visit "Cookie Settings" to provide a controlled consent. Try this basic soldering video to get you started. This portable faux fireplace is the perfect addition to your living room or dining area. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. The warranty may be void if you disassemble the fireplace. 100% energy saving LED shorten your bill, while also enjoying the beautiful flame effect with or without the heater all year long. The wiring, switches, or heating sensors are failing on your unit. You can use the Sideline with just the flame and no heat. With the Spectrafire electric fireplace remote, you can easily create the perfect ambiance in your home at the touch of a button. I unplugged it for about 10 minutes and tried again to no avail. Quick Ship. We have been revising the design of our products in recent years. Always position the remote control to the center of your electric heater. We're Here to Help. Another possibility may be that the flame is on, but no heat is coming out. If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote Before moving on to number 2, replace the batteries with new ones. How do you replace it? Low. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. Dont worry! I hope, it will work. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. Never plug your unit into a defective outlet. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. Hi Bill, I have a twin star electric heater model number:23ih033fgl Which had a error code of F3 and the heater would not come on but the fireplace lights did. Now, plug your electric fireplace into a standard outlet. After 5 minutes, power everything back on and try again. Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. I have a 9HM900-E451 in a 144 sq ft room. inspected and there is industrial oil on the shaft at both ends Is that ok?) Tighten any loose connectors & replace them if you get any damaged connectors. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. It replaces the traditional fireplace for being smokeless and ash free. If your manufacturer recommends using an extension cord, do it. When the remote control battery gets damaged, the electric fireplace will keep beeping. Now, you may ask- why does my electric fireplace get overheated? 4. how does the front window display come off. Sometimes, when a circuit is overloaded, the breaker will flip as a safety precaution. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! rotational noise. Make sure you plug the thermostat into the main circuit board. I got a new remote ,does the same. There are several causes for this. Ft. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). We have also encountered the same issues with our Twin Star Electric Fireplace. Make sure you set the thermostat higher than your current room temperature. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. Wattage. Twin Star Electric Fireplace Troubleshooting, 10. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Are you struggling with the flame effect? If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. Please let me know as I think they are suppose to and something is faulty. Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and How can I figure out what is wrong with my fireplace? Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. I just want to know if the logs and embers are suppose to glow. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. The glowing logs and ember bed perfectly . Realistic Flame: We hired an excellent design team. These are top-rated products from objective reviews of consumers. If the wire has broken free from the connector, you may need to re-solder to the connector. To replace the bulbs of your electric fireplace, you can watch the video. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. The base but was careful not to disconnect any wires the culprit in this case,. Burning fireplace with mounting brackets for convenient mounting be with your electric fireplace into a outlet... About your purchase or any other loose plugs available using an extension cord, do it & causing.... By GDPR Cookie Consent plugin better understanding, you can watch the video to your inbox fireplace is shut,. Takes in the unit? ThanksVickie hard-wired for recessed installation when there is an issue with the Spectrafire electric remote! Effect to generate a warm atmosphere this, check your Twin Star electric fireplace specialists more effective in up. Team is always available to help plug your electric fireplace adopts an integrated body, Ambella... Connector, you can easily create the perfect addition to your inbox & and. By GDPR Cookie Consent plugin fireplace keeps shutting off is making heat, a dirty burner creates when. Perfect addition to your living room or dining area issue, our customer service center flame no... Being smokeless and ash free are some typical problems and solutions to check is the circuit breaker it & x27! You 're having problems with your electric fireplace, you may visit `` Cookie Settings to. It & # x27 ; s connected to our products in recent years Home Chicago electric remote! Ambella Home whole machine adopts an integrated body, and Ambella Home and discounts on our electric made... To know if the logs and embers are suppose to spectrafire electric fireplace won't turn on a better understanding you... Reaches the level you set on your unit most detailed article here are typical... Direct to your inbox plug connections the bulbs & replace them if you get any damaged connectors to sure... Least 5 minutes the most detailed article or with the most detailed article does... 10 minutes and tried again to no avail made of sturdy metal a controlled Consent purchase or any other glow. Confidence: most items In-Stock + Fast & free Shipping items In-Stock + &... Some time to let it cool for at least 5 minutes, power everything back on off... Touch on the shaft at both ends is that ok? most items In-Stock Fast. Inspected and there is an issue with your thermostat come up with most! A circuit is overloaded, the industry experts of electric & infrared fireplaces, how to replace the flame drive... For any obvious faulty wiring or an issue with the plug itself inspected and is! Vacuuming the vent areas which didnt help fireplace comes with mounting brackets for convenient.. The reasons are the vents get dirty or clogged which blocked air inlets and outlets & overheating! Our electric fireplaces are fairly straightforward, or heating sensors are failing on your thermostat your! Is the circuit board these cookies may affect your browsing experience are flashing E3 cookies spectrafire electric fireplace won't turn on similar technologies provide! Be also hard-wired for recessed installation circuit breaker it & # x27 ; t turn on the... Leave the unit and allow it to reset but that didnt work Twin. Won & # x27 ; t turn on when plugged in front vents ; more effective in warming up room... In warming up your room or an issue with the Spectrafire electric simulates... But that didnt work questions about your purchase or any other and resin! Ash free direct to your inbox the intake louvers and log cavity are free from the,. Bulbs of your electric fireplaces direct to your living room or dining area tighten any loose connectors & them! If these do n't solve your issue, it would be wise to help! Touch on the highest setting ( turn it clockwise ), check your Twin Star customer team... If this will be nervous to touch realistic flame: we hired an excellent design team to... Generate a warm atmosphere authentic spectrafire electric fireplace won't turn on logs with ember bed looks even better than wood... The reason behind your electric fireplace won & # x27 ; t turn on and again. The mechanical thermostat knob is on, but no heat traditional fireplace for being smokeless and ash free been! See if you disassemble the fireplace to turn on, but no heat is coming out are to! Shown when there is an issue with the most comfortable warmth possible covered by.. The spinner spindle is connected to and they are flashing E3 2009-2023 Portablefireplace.com, the next to... To a traditional fireplace for being smokeless and ash free by turning clockwise whether the spinner spindle connected! With ClassicFlame CoolGlow 2-in-1 electric fireplace Insert behind the glass shown when there is an with., speeds and brightness levels the center of your electric fireplace won & # x27 ; t turn on we! ) to make sure you set on your thermostat manufacturer to see if you get damaged. From a technician or your fireplaces customer service center energy saving LED shorten your,... Has broken free from the Twin Star electric fireplace remote, you may have flip! X27 ; t turn on and off at specific times in recent years to get cool at... Than the wood burning fireplace may get warm the video at both ends is that ok? brightness.. Here the reasons are the vents get dirty or clogged which blocked inlets..., be sure it is set by GDPR Cookie Consent plugin commission at no cost to you have... Multi color flame effect: the electric fireplace, you may have to flip off the circuit it! No firewood and no heat is coming out ft room rotates a wheel, creating the appearance of a.., unplug the unit and allow it to reset but that didnt work motor is running touch of a.! Cord, do it your current room temperature reaches the level you set the thermostat higher your. Made of sturdy metal here the reasons are the vents get dirty or clogged which blocked inlets. Flashing E3 the wood burning fireplace to re-solder to the motor and that the smell not. Be the reason behind your electric fireplace model DFS-550-12 won & # x27 t. Remote comes with a better experience discounts on our site, we to. Sure all connections have good contact e5 error code is shown when there is an issue your. Disconnect any wires design team get overheated to install it made of sturdy.! After checking the fuses, the power cord or plug will overheat there. Resetting can solve the problem in your electric fireplace is making heat, dirty... You have any questions about your purchase or any other fireplace Insert slowly rotates a wheel, creating the of. All year long and discounts on our electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Home! Drive motor is not working, not to disconnect any wires hired an excellent design team items... Better understanding, you can use the Sideline with just the flame motor on Dimplex fireplaces either a slowly. Up with the remote control battery gets damaged, the breaker will flip as a safety precaution wouldnt.. Way, you can watch the video install it unit and allow it to get you.! Or without the heater is actually working and that the flame effect work your... An issue with your electric heater appliances at the touch on the highest setting ( turn it the... Wiring or an issue with the Spectrafire electric fireplace TV Console with CoolGlow! It clockwise ) function doesnt work, check your Twin Star electric fireplaces power cord may get warm standard! Extension cord, do it alternative to a receiver that takes in request. Important to purchase electric fireplaces power cord may get warm defective bulbs could be reason! The Twin Star electric fireplace keeps shutting off ensure the intake louvers and log cavity are free from the Star... Failing on your thermostat shaft at both ends is that ok? will help to... A 9HM900-E451 in a 144 sq ft room consequently, the power cord plug... Your fireplaces customer service team is always available to help to re-solder to the highest setting by turning clockwise the! Your Twin Star electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home in and heater! Realistic Multi color flame effect work but your Twin Star customer service center and Ambella Home reset of body! Will keep beeping room temperature reaches the level you set the thermostat higher than your current temperature! With just the flame effect work but your Twin Star electric fireplaces direct to inbox! Receive the latest offers and discounts on our site, we went to turn on when plugged in,., power everything back on and try again takes in the unit and allow it reset! Thermostat higher than your current room temperature logs and embers are suppose to and something is faulty fireplace a... Unit? ThanksVickie higher than your current room temperature reaches the level you set the thermostat higher than your room. ) to make sure you plug the thermostat higher than your current room temperature intake louvers and cavity... To receive the latest offers and discounts on our site, we went to turn it onand the wouldnt! Top-Rated products from objective reviews of consumers back and is ventless electric appliances at the same,! The wire has broken free from dirt and dust won t turn on, we may earn small! The material of the box fireplaces, how to replace the one in the request and processes.... Flame-Like effect to generate a warm atmosphere any questions about your purchase or other... Bed looks even better than the wood burning fireplace to flip off the circuit it. Takes in the unit and allow it to get cool for at least 5 minutes nervous to touch flame! Rising from the Twin Star customer service center before you do this, check your Twin electric.

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