NHS self-referral. Receive your test results, get a referral or tell us youve changed your home address. Toggle navigation Find-My-Doctor.co.uk. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Select Repeat Medication from the menu, then New medication order. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Station Road Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. If you still need help with using Patient Access, you can visit our Support Centre online. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Thank you for your feedback. NR17 2AS Map, Queens Square SurgeryQueens Square NR17 2AF Map. Analytical cookies send information to Google Analytics. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . We've put some small files called cookies on your device to make our site work. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. We try to reserve our GP appointments for patients with more serious health problems. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. View more. If not, you'll need to order your medicines from your GP surgery each time. In future you may wish to consider registering for our Online Services. You can add or change your nominated pharmacy in the. I believe that I may have an adult umbilical hernia. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Attleborough Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Powered by 100% Renewable Energy. You'll be able to collect your medicine in person when it's ready. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. We make it easy to register you and your family. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. We would also like to use analytical cookies to understand how our site is used and improve user experience. You can contact this general practice using the phone number 01953 453166. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility There's more information about prescriptions in your NHS account. Station Road SurgeryStation Road Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Let us know your preference. NR17 2AS Map, Queens Square SurgeryQueens Square We will use a cookie to save your choice. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. removal of moles and skin lesions) - provided in-house; . If you wish your prescription to be available for collection from elsewhere, e.g. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. View NHS information about opening hours, contact details, directions, appointments and GP service details. Please allow 2 working days before collecting your prescription. We've put some small files called cookies on your device to make our site work. Message your practice. Before booking an appointment please follow our triage system to choose the appropriate route for you. Before you make your choice you can read more about our cookie policy. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Using your NHS account. Request repeat medication If you would like to request repeat medication, follow the steps below. If you are registered for online access then you can order your prescriptions by following the directions after logging into . I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Attleborough We are working hard to resolve it. here. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . NR17 2AF Map. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. Attleborough The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. You . We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Some GP online services are only available in certain areas. Send secure messages to your GP. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. How long must this keep going until someone fully investigates? We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Attleborough Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Some pharmacists also offer other services like diabetes and blood pressure monitoring. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. All rights reserved. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. As I type this I am number 15 in the call queue! NR17 2AF Map. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Find out more about online health and prescription services. items per standardised prescribing unit (see definition). Attleborough Surgery is a GP/Doctors practice in Attleborough. NR17 2AS Map, Queens Square SurgeryQueens Square Request repeat medication or managing existing requests. 42.50% detected by practice, out of 120 new diagnoses. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Please do not use this message box to request other items of medication or send enquiries to the surgery. We make it easy to register you and your family. If you need to add or change your nominated pharmacy, follow the steps below. Attleborough If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Norfolk Or they might be able to let you know when it's ready to collect. Manage an account on behalf of another patient or relative. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Admin enquiries. Thank you for your feedback. If you take medicine regularly you'll usually have a repeat prescription. We've put some small files called cookies on your device to make our site work. Including Station Road and Queens Square branches. Egton Medical Information Systems Limited. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. The Account option, which is visible once your name is selected. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. There are 3 ways to order a repeat prescription from your GP surgery. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. You can also find out if you are entitled to free prescriptions. The website sends you round and around in circles. 56.7% vaccinated, of 1602 eligible people. We would also like to use analytical cookies to understand how our site is used and improve user experience. Flu vaccinations - Aged 65 and over group. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. My mother left hospital with a head injury. Notice Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. You do not need to see a GP to order a repeat prescription. We currently deliver to around 160 patients in the villages surrounding Attleborough. If yours is one, register today to benefit from a faster, smarter . Patient Satisfaction with GP Practice Appointment Times. Our monthly delivery service supports our most vulnerable patients. Attleborough You can now submit a request for your repeat medication using the internet. By asking your local pharmacist to request on your behalf. Cant get through on phone. By continuing to use this site you are agreeing to itsuse of cookies. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. This website uses cookies. Page last reviewed: 21 August 2020 Attleborough Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. If you have been advised by the surgery that your medication review is due, please complete a review. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. We'll be in touch shortly. Extremely poor admin. . Or they might be able to let you know when it's ready to collect. You can add or change your nominated pharmacy in theAccount section of Patient Access. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Find out how to renew your repeat prescriptions. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. View and share your medical record. We will use a cookie to save your choice. In all cases please order your prescriptions at least 2 working days before they are needed. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Ask your GP surgery how you should let them know when you need your repeat prescription. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Check with your GP practice to see if they offer the service. Select the pharmacy of your choice from the list provided. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. Before you make your choice you can read more about our cookie policy. Make a written request using the Practice tear off prescription request slip. Total number of prescriptions ordered using an Online Patient Transaction Service. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. There is currently an issue with the Patient Access service. In the transfer over, all repeat medication also now needs to be newly authorised. For more information, see the dispensary page. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. 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