A) He asks to be copied on everything regardless of what it is. C) Enabling a company to work collaboratively with customers and suppliers D) Digital firms sense and respond to their environments more rapidly than traditional firms. A) Musical compositions D) increases in transaction costs. A) 1 only C) insufficient resources. In many cases, your team may have simply gotten used to the way we do things around here and might never give a second thought to how much better things could be. There are a number of other manufacturers who produce similar water toys. Describe the use of braces for listing the members of a set. Feb. 24, 2023 - As Industry works through the onboarding and configuration processes in the National Background Investigation Services (NBIS) system, the DCSA NBIS Industry Onboarding Team would like to remind users to refrain from taking any subject management actions in NBIS, to include creating a subject's profile or initiating cases, until notification is provided that these actions can . A) number of process improvements Your customers will benefit from your efforts to improve internal processes, as well. Vivian has just been promoted to management after years of working at the company. It likely goes without saying, but the use of automation and other technology is a huge part of improving your business processes. (Note that organizations may use multiple methodologies for various purposes at different times and sometimes even simultaneously.). All of the following are IT-enabled products and services providing competitive advantage except: A virtual company: There are a number of subsets to lean BPI, such as kaizen, PDCA, and 5S. D) a philosophy of small continuous improvement that seeks to involve everyone at every level of the organization Why? C) middle managers. It is a term used to describe the pattern of human activities. All of the following are technical solutions to protecting user privacy except: D) people orientation and improvement orientation. The supervisor is doing which step of the control process? Work Place Environment. D) An extranet B) positioning Better yet, youll be allocating resources more effectively allowing your team to squeeze even more value out of them than youd anticipated. E) only a single supplier. Values that influence decision-making. A) taking corrective action B) incremental They kept us so isolated that we never even met the clients." C) longer cycle times Internal business processes influence all of the following EXCEPT The factors are: 1. E) Innovation and learning, According to Kaplan and Norton, ________ maps are "visual representations of a company's critical objectives and the crucial relationships among them that drive organizational performance." For more than a decade, he has beena witty, powerful voice for why UX is critical to value creation within businesses. E) monitoring. D) feedback. The internal environment of an organization refers to events, factors, people, systems, structures and conditions inside an organization that are generally under the direct control of the company.. Corporate mission, corporate culture, and leadership style are factors that are typically associated with an organization's internal environment. D) The Internet enables the production or sales of substitute products or services. An organization has sound political, social and legal environment. D) DSS C. For one, its just easier to jump back into a process when only one part of the plan isnt going well. B) Business processes are a collection of standard operating procedures. The four major types of enterprise applications are: So, even if a given improvement doesnt bring in more revenues, youll still be making more money in time. D) variable For nonroutine decision making, senior managers rely on management information systems. True or False. A) e-commerce. C) overemphasis on means instead of ends. A business process is a series of inter-connected tasks performed for a specific purpose. D) first-level managers. C) number of new customers Projects are influenced by factors internal and external to the organization, these are known as EEF Enterprise Environmental Factors (EEF). Which of the following statements about digital firms is not true? Identify three environmental factors influenced by family that affect human behavior. E) It is strategic and results oriented. D) Benchmark existing systems Which of the following is a primary function of management? C) ero-based Are there any glaring issues noticeable from this vantage point? Several characteristics unique to our personalities can affect how we see others. Both quantitative and qualitative data is needed to understand the full context of the issue at hand. Examples of external factors include the following: Technology innovations and changes; Competition; Economic trends; Government policies and legislation C) "I am so glad that job is over. B) daily. E) Online seal program, Which of the following restricts the information that the U.S. federal government can collect about an individual and regulates what it can do with the information? C) internal business perspective C) It identifies all measures, whether significant or small, that help to implement strategy. C) IoT. The SMART methodology is effective here, as it leads you to set goals that are Specific, Measurable, Attainable, Relevant, and Time-Based. ". E) to quantify the performance level for a given goal, D) to establish the normal or desired performance with upper and lower limits. D) the RATER system. Jared Spool is arguably the most well-known name in the field of design and user experience. Q. D) competitive Customer satisfaction is an important focus for marketers because. 18) Which of the following is NOT true of a good balanced scorecard? Business processes are typically unaffected by changes in information systems. A strategy map helps employees to feel engaged because it shows how their work contributes to organizational effectiveness. D) too little employee participation C) quality improvement, training, and customer satisfaction. c. internal influences Hannah believes that Mac computers are better than Windows-based computers because they are not as vulnerable to computer viruses.This thinking or mental processes that Hannah is engaged in represents which psychological element? Where are they in the control process? A) informational Responding to customers in real time A) employee retention C) Survival The three activities in an information system that produce the information organizations use to control operations are: Advertisers use ________ in order to display more relevant ads based on a user's search and browsing history. Perception. Information systems enhance core competencies by: Many professors complained that their time would be better spent preparing for their courses. T Both your customers, and employees can now access information within seconds! B) Best practices C) identifying the options you can reasonably take. A) overemphasis on one instead of multiple approaches E) analysis. Informal processes, of course, will need to be documented for the first time. E) Small retailer, Any intellectual work product that isn't based on public knowledge can be classed as a trade secret. D) It increases employee commitment and workers taking responsibility for their performance. C) measurement management B) uses Internet technology to maintain a virtual storefront. A) market share B) customer satisfaction A) ignoring the more important and difficult activities On top of achieving immediate results, this also opens the door for even more powerful improvements at every step. B) doing a cost-benefit analysis True or False. C) CIO A) zero-based Which of the following is a primary function of management? D) physical Before the fall term began, professors at Pinetops Community College were required to fill out numerous forms, including performance objectives, surveys, and lists of their summer contacts with prospective students. D) regulating its behavior. A) weekly. E) decide. D) Artwork ", B) "I was able to learn from this experience. Although many things can affect the choice of an appropriate structure for an organization, the following five factors are the most common: size, life cycle, strategy, environment, and technology. If your main supplier was late in delivering goods, which type of system would you use to update your production schedule? In other words, lean focuses on perfecting your current processes before you begin thinking of adding even more complexity to the mix. D) to establish the normal or desired performance with upper and lower limits These types of regulations influence every process of the HR department, including hiring, training, compensation, termination, and much more. A successful organization can involve its employees in the control system in all of the following ways EXCEPT What appears to be occurring at the local level is that city and county managers and their legislative boards are increasingly using the budget to better understand how citizens, rather than internal participants, see government. B) establishing standards In other words, your data should be the catalyst for change within your organization. One of the most popular candies in the United States is M&Ms, which are produced by the Mars Company. All of the following are steps involved in the strategic management process EXCEPT _____. C) Only objective measures should be used and subjective measures should be avoided. IT governance refers to the overall decision-making that guides the IT strategy of a firm. A) expertise area D) 1 and 3 Education influences health outcomes through ALL of the following mechanisms EXCEPT. A) Business processes influence the relationship between an organization and information technology. A) employee education and skill level D) financial C) They offer services that are highly perishable. A) Improved efficiency The fee quoted is so low that it may be difficult to perform the engagement. One of the most impactful internal factors is the owners, shareholders, and sometimes the executive management team. D) capital expenditures budget This control is part of the ________ area. Using the above example, you can transform the basic goal of decreasing invoice errors by answering the following questions: On top of giving you clear goals to strive for, being this comprehensive will help you assess your improvement efforts over time. E) a rigorous statistical analysis process that reduces defects in manufacturing and service-related processes, D) a philosophy of small continuous improvement that seeks to involve everyone at every level of the organization. Business managers and executives have a responsibility to examine internal concerns for how they may influence company decisions. B) Today, most firms are fully digital. B) customer perspective Tactical control is performed mainly by Okay, the answer to that question may seem pretty straightforward and maybe a bit obvious. Essentially, the agile approach to BPI involves: The idea behind agile is to make the most immediately practical and impactful improvement possible at any given moment. E) variable. E) Middle management, Research has shown that a majority of firms are able to align their information technology with their business goals. E) graphic interface, A(n) ________ budget allocates increased or decreased funds to a department by using the last budget period as a reference point. B) functional C) MIS As Dermot prepares for the meeting, what should he say about his former company? B) top managers. In short, an internal business process is anything your business "does". B) Behavioral targeting program D) Senior management E) COPPA. D) He has high employee retention and low attrition rates. D) They are providing performance feedback. What is the dominant approach for budgeting used today? C) develop synergies. B) acts as liaison between the information systems group and the rest of the organization. D) Bureaucratic a. Then, researchers became more interested in the internal processes that affect behavior instead of just the behavior itself. That said, the initial focus of lean BPI is on removing friction while maintaining your current productivity levels. D) customer input into management strategy and decision making. Also, reach out to your team to get additional feedback surrounding these areas, and for any insight as to how it could all be going better. A) COPPA E) They require controls at many different points. True or False. B) physical B) Renew standards. A) assets. C) growth driver D) Cause-and-effect linkages may not be precise and should evolve over time. E) They are decentralizing decision making. E) ethical. D) a strategic scorecard D) efficiency E) producing effective long-term results, A) ignoring the more important and difficult activities. 3. When it comes to revenue-generating initiatives, the skys the limit for what youll be able to accomplish. A business model describes how a company produces, delivers, and sells a product or service to create wealth. E) Set up a strategic transition, The inventors of a disruptive technology typically benefit the most from the technology; it is rare that fast followers catch up quickly. How is management using controls when they allow decision making at lower levels and encourage employees to work together in teams? Recently, the purchase of a 14-ounce bag of M&Ms Plain had 444 candies with the following breakdown by color: 130 brown, 98 yellow, 96 red, 35 orange, 52 blue, and 33 green. D) CTO. The supervisor observed him while he tried it again and gave suggestions for improvement. D) cost reductions, 12) Measures of the balanced scorecard's customer perspective include: True or False, One example of a business process is shipping a product to a customer. This article throws light upon the six main factors that affect individual performance. D) focus on market niche. E) expense contracting systems. A) e-mail encryption. A) unitary A) New products and services A) provide mass customization. Resources 6. C) on the ISP's servers. This will help to not only reduce company costs but also the costs passed down to its consumers. 20 Questions Show answers. E) Controlling the supply chain means it can be used to monitor employees and assess job satisfaction, engagement, and leadership. Examples of internal EEFs are company infrastructure, skill availability, risk attitude, governance approach, etc. E) fixed, A(n) ________ budget is one that can be adjusted over time for changing environmental conditions. D) the total salon services and products sold. B) overemphasis on paperwork D) process efficiency All efforts to improve your business processes must be backed by no, driven by data and other hard evidence. (And, as they become more efficient, theyll have more time and energy to provide even more value to the business via innovation and creative work.). C) Perform a strategic systems analysis E) strategic controls. C) translating the mission into strategic goals. There're generally two type of business processes: Functional processes Cross-functional processes Functional processes are the processes that are performed within the ambit of a functional department. A) Six Sigma. The enormous volume of data generated by Internet activity, such as web traffic, email, and social media is referred to as: That said, you ultimately want to get to a point where everyone is naturallyoperating to their highest capacity. A firm can exercise greater control over its suppliers by having: A) operating Culture influences all of the following EXCEPT FOR: A. Notions of time B. In many cases, fixing the problem at the source will eliminate most of the issues you face downstream, as well. No matter the scope, though, the keys to successful implementation are to equip and enable your team members, and to facilitate engagement and growth throughout your organization. From there, youll switch to a bottom-up approach. B) Motion pictures A) MBO The internal environment. True or False, A(n) ________ is typically a major source of data for other systems. C) financial A) planning programming budgeting system For one thing, youll be keeping costs to a minimum while at least maintaining the same levels of productivity. E) budget, Why is it important for management to use a balanced scorecard? B) market B) emphasizing development and improvement. We have selected for you 4 different types of business processes that have already been mapped by HEFLO. ________ is the process of instituting ongoing small, incremental improvements in all parts of an organization. D) provides entirely Internet-driven services or virtual products. C) reduced cycle time. A) suppliers. C) 2 and 3 E) tactical. C) Competitive advantage Without adhering to such regulations a company can be fined extensively which if it was bad enough could cause the company to shut down. D) FIP D) It uses nonfinancial measures to serve as leading indicators of future financial performance. A) checking the customer's credit. Charging less for superior products Check out our favorites, Some of the best case studies to improve your knowledge base. D) fixed E) e-government. C) organization, culture, management, and environment. a mechanistic approach to organizing is used Firms should do all of these things to balance the conflicting demands of being agile in a dynamic environment EXCEPT: Create a culture of complacency to counter the dynamic environment Use good change management processes Identify communication needs E) inflexible to optimize control. A) E-commerce is affected by the law of diminishing returns. Otherwise, you run the risk of spreading your team too thin, making sub-optimal changes, or worse yet changing processes that werent broken to begin with. A) strengthen ties to its customers. B) anonymous surfing. B) overemphasis on paperwork E) They require controls at many different points. On the hard drive of the visitor's computer. D) ERP, SCM, CRM, and KMS. B) fewer suppliers. D) It is setting a new standard that is behind the times. Practically speaking, it can lead to better internal communication and company culture in direct and indirect ways. "Since using Helpjuice, we've seen a lower AHT for our calls. B) market niche C) allowing operational employees to interact with management. As needed, expand upon your current documentation to provide more clarity and insight into your current operations. C) His action is wrong, because the man would not want the grocer to steal from him. A number of methodologies have been developed over the years for improving business processes within a variety of contexts and scenarios. E) substitute products. E) making changes, How is a control chart used? Of course, youll want to make any necessary adjustments if your efforts havent panned out as youd hoped. D) decentralized A) bureaucratic The organization's processes and procedures for conducting praject work during Executing Monitoring, and Controlling include all of the following EXCEPT A B. C. D. Change control procedure. As well discuss, improving your bottom line is the main reason youd decide to improve a process in the first place. Internal Environment Definition: Internal environment is a component of the business environment, which is composed of various elements present inside the organization, that can affect or can be affected with, the choices, activities and decisions of the organization. The distinction between an idea and its expression. C) Internet shopping produces cost transparency. Now, youll need to set goals for your BPI initiative. D) identifying and clearly describing the facts. Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors. Which of the following best describes ERP systems? 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