Andrew N. Todd has been President & CEO of Xanterra Travel Collection since 1994, and serves as President of each of the brands within Xanterra including Windstar Cruises. The estimated additional pay is $4,283 per year. Xanterra Ohio Apply for This Job . Contact us. He is a graduate of the Executive Management Leadership Program, UCLA Anderson School of Management and holds a Masters degree in Business Administration from California Coast University. Find out what works well at Windstar Cruises from the people who know best. Crew recreation facilities. In remote meetings, you can count on creative backgrounds from him, but every Tuesday is the same. Get contact details including emails and phone numbers Educated at the School of Hotel Administration at Cornell University, the UCLA Anderson School of Management, the Culinary Institute of Zurich in Switzerland, and the Culinary Institute of America (CIA), Tobler is a lifetime member of the Cornell Society of Hotelmen and past president and chairman of the board of directors for the Marine Hotel Association. Copyright 1997-2015, Vocus PRW Holdings, LLC. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Physical Address 3 N. Erie St. Gerace Office Building Mayville, NY 14757. What salary does a Human Resource earn in your area? If youre looking for him aboard one of the ships, check near the ice cream station. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Windstar Cruises operates a six-ship fleet of small sailing and all-suite ships visiting over 300 ports in over 80 countries. Anyone whos sent Kevin a document for review has likely received it back well marked up. Looking for a particular Windstar Cruises employee's phone or email? The average salary for a Human Resources Generalist is $63,983 per year in United States, which is 5% lower than the average Windstar Cruises salary of $68,043 per year for this job. The salary starts at $59,014 per year and goes up to $198,788 per year for the highest level of seniority. Something for the left brain. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. He leads the companys efforts related to nautical operations, port operations, safety, occupational safety, environmental operations, medical and public health, and works alongside the rest of the fleet operations, technical operations and risk management teams to maintain and further enhance the companys high standards for safety and traveler welfare. His Vice President of Expansion Projects role is a new position at Windstar. Here at Windstar Cruises, the health and safety of everyone on board is a top priority. Provides detailed data to support the preparation of the Human Resources budgets including labor, travel, manning, benefits, welfare, and administration. An in-depth understanding of Windstar Cruises product, policy. Offering an attractive employment package, including spouse travel (after qualifying time). Email:chartersandincentives@windstarcruises.com Extraordinary. Stay informed about new opportunities by joining our talent community, 6312 Fiddlers Green Circle | Suite 600 North Greenwood Village, CO 80111303.600.3400jobs@xanterra.com, TAC EMPLOYEESCA Residents Only: Do Not Sell My Personal Information, Copyright 2023 The small ship lines marketing, sales, revenue management, reservations and deployment teams report into ORourke who is responsible for the lines overall brand strategy. Dual degrees in English literature and accounting from Florida International University is where he landed. Our Beyond Ordinary Care program was developed with consultation and review by the Senior Medical Director in the UC Health Infection Control and Prevention Department at the University of Colorado School of Medicine and implements a rigorous multi-layered approach of science-led best practices aimed at keeping everyone aboard healthy. 2020 Windstar Cruises. We have made a multi-million dollar investment in our fleet in an effort to provide a healthy environment while sailing on a Windstar yacht. Hes a member of the Culinary Institute of Americas invitation-only Society of Fellows. Please check all countries you will be visiting on your cruise to be sure you meet the vaccine and booster requirements. Theres no gray area in guest services and Kevin knows what will cause the phones to ring with questions from guests. Ultimately everyone was rebooked, but the original plane was fixed, and I was given the option to fly to Oakland with just me, the flight attendants and the pilots. The salary trajectory of a Human Resources Generalist ranges between locations and employers. Don't have one? CA Residents Only: Do Not Sell My Personal Information. A memorable travel moment: A Boeing plane I was due to be on from Seattle to Oakland cancelled due to a mechanical issue. With a degree in psychology from the University of Plymouth England and an MBA from University of Washington, he eventually stayed in Washington state. Questions about a news article you've read? in Marine Science from the U.S. Coast Guard Academy and a M.S. I enjoy helping our guests fulfill their dreams and bucket list travel. Xanterra has acquired adventure tour operators VBT Bicycling Vacations and Country Walkers, as well as traditional tours offered by Holiday Vacations. Safe operations everywhere we sail, every day , every ship, We passionately deliver exceptional experiences, We are engaged, collaborative and respectful, We own our actions and decisions and operate in a fiscally and socially responsible manner. He subsequently took the position of Senior Vice President of Technical Operations for Princess Cruises. SOCIAL WELFARE EXAMINER / SOCIAL WELFARE EXAMINER (SPANISH SPEAKING), Physical Address You can unsubscribe from these emails at any time. Since 2016, he has served as a technical consultant for Windstar Cruises, helping oversee major vessel projects. Stijn Creupelandt, a 20-year veteran of the luxury cruise industry, is Vice President of Hotel Operations & Product Development in charge of the overall leadership, management, and operation of the Windstar guest experience, including all onboard hotel services, entertainment, wellness + spa, shore excursions, guest relations, food + beverage, and customer loyalty. As a kid, he wanted to be a race car driver and then a pilot. Viking Crew have proudly been providing recruitment, crew management, including employment, payroll, travel, rotation planning and training for all European (non-Asian officers and crew) across Deck, Engine and Hotel departments for 35 years! Originally from Austria, Chris earned a bachelors degree from the Higher Tourism Institute in Austria along with several tourism and accounting certificates from US colleges. Windstar Cruises salary trends based on salaries posted anonymously by Windstar Cruises employees. USA Today - #1 - USA Today 10 Best Boutique Cruise Line Email: info@windstarcruises.com We like to hit the open road; we've driven as far as Oklahoma and up to Tennessee. The estimated base pay is $63,759 per year. Our fantastic Chefs source food locally whenever possible, and even allow guests to tag along to local markets to purchase fresh produce. Additional pay could include bonus, stock, commission, profit sharing or tips. For someone who wanted to get places fast, hes pretty happy overseeing cruise ships a relatively slow, relaxing pace of travel. Search over 700 Email:windstar_sales@windstarcruises.com Provides detailed data to support the preparation of the Human Resources budgets including labor, travel, manning, benefits, welfare, and administration. A family man, he spends his time cheering on his three kids, taking family road trips, biking, beaching, and grilling at home - family time. With many years in the cruise industry, Alfonso says he enjoys his work in this dynamic industry that fosters teamwork and requires an "all in" approach to meet objectives. We offer competitive Medical, Vision, and Dental coverage for our corporate team members. Board of Elections:716-753-4580 For a full list of open opportunities please see : and apply today to start your career with Windstar Cruises. Welcome, and thank you for visiting Windstars Career Page. 2023 Windstar Cruises. Windstars fleet is the market leader in small ship cruising with a total of 1,574 passenger berths calling on off-the-beaten-path and popular ports on private yacht style cruises with a relaxed and casual atmosphere. Windstar Cruises operates a six-ship fleet of small sailing and all-suite ships visiting over 300 ports in over 80 countries. More. Phone: 866-851-4042 A Nebraska, now Colorado resident, Kevin is known for cheering on the Nebraska Cornhuskers, Colorado Rockies and Denver Broncos. Applicants may view Chautauqua County Benefit Information on the "Employee Benefits" page, under the heading of "Other Helpful Links for Employees and Applicants". Each yacht will carry 312 guests in total. Hospital grade high-efficiency particulate (HEPA) filters along with a UV-C air zapping process (ultraviolet germicidal irradiation) have been installed on board all Windstar yachts. Provides financial analysis required to do future financial modeling. CA Residents Only: Do Not Sell My Personal Information. She enjoys meeting new Travel Advisors and sharing the Windstar Story. During his 30-year career with the U.S. Coast Guard, he was involved in leading complex search and rescue, law enforcement and international engagement operations. Tobler was running his own consulting business and was vice president of culinary/food and beverage for Princess Cruises and Norwegian Cruise Line, as well as director of food and beverage operations for luxury operators Seabourn and Cunard. Windstar Reservations Its $250 Million Star Plus Initiative involves half of the Windstar fleet being cut in half to allow the installation of a new section of ship that will lengthen each vessel approximately 25 meters. Skeys hiring comes at a pivotal moment for the small ship cruise company, which has embarked on the most complex and comprehensive small ship lengthening, engine replacement, and renovation project in cruising. Please consult the following guidelines for job applications. Provides detailed data to support the preparation of the Human Resources budgets including labor, travel, manning, benefits, welfare, and administration. Toby grew up in a tiny town in Northhamptonshire, England (so small there wasnt even a pub) and wanted to see the world. Sign up for a free account. Windstar's fleet is the market leader in small ship cruising with a total of 1,574 passenger berths calling on off-the-beaten-path and popular ports on private yacht style cruises with a relaxed and . He gives back to his community and shares his love of music by playing drums at his church. Dianna is responsible for Windstar Cruises overall global sales efforts, developing sales strategies and leading the teams who support the travel advisor communities worldwide with a focus in North America, Europe, the United Kingdom, Australia, the Middle East, and Latin America. He believes vacations are priceless opportunities to connect with loved ones and make memories. Sign in to save Financial Analyst - Human Resources at Windstar Cruises. Get notified about new Financial Analyst jobs in Miami, FL. Dianna Rom, Vice President of Sales, is a travel industry executive with more than 25 years of experience in the travel industry. He says many are surprised how decisions in their departments can create an impact in guest services. Toby has led similar workforces in his previous companies that were diverse, global, and operating 24 hours a day/seven days a week, just like we are in the cruise industry, said Windstar President John Delaney. Find top employees, contact details and business statistics at RocketReach. This role will produce. in Accounting from Portland State University. Kevin joined Xanterra in 1997 to lead its contact center and added Windstars contact center in 2020. The Downtown Holiday Cruise will be held from 6-7:30 on Friday, December 4. Unprofessional and immature Human Resources members. Miami, FL, Join to apply for the Financial Analyst - Human Resources role at Windstar Cruises. Hours: Hours: (Eastern Time) Monday-Friday, 11:30am - 6:30pm. To learn more about authentic small ship cruising with Windstar or to book a cruise, contact a travel advisor or Windstar Cruises by phone at 1-800-258-7245, or visit http://www.windstarcruises.com. Monday - Friday Creupelandt was most recently the director of hotel services at Seabourn Cruise Line, before that serving as the director of human resources and in many other roles throughout his 20-year career there. Company Registered Number 07920032. Overall rating . Something for the right. Conde Nast - Conde Nast Traveler Gold List Just don't serve him cold soup. He understands what it takes to appropriately staff, train, and maintain employees across a variety of operating regions while still inspiring the best in customer service.. Here at Windstar Cruises, the health and safety of everyone on board is a top priority. Your job seeking activity is only visible to you. He has over 30 years of marine engineering and technical operations experience having most recently worked for the Holland America Group overseeing Technical Operations for Princess Cruises 18 vessels deployed worldwide. Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics. And each year we bring home more of these prestigious awards. Proficiency in Microsoft Office products, advanced Microsoft excel expertise required (testing required to demonstrate proficiency). Xanterra Miami, FL Apply for This Job . From $89 per guest, per day. Learn more about your rights on our Privacy Policy page. He holds a college degree in hotel catering from Ter Duinen in Koksijde, Belgium, as well as a masters in hotel management from the Higher Institute for Hotel Management, ISGH in Namur, Belgium. View all Windstar Cruises jobs in Miami, FL - Miami jobs - Data Analyst jobs in Miami, FL Toblers recent cruise industry successes include receiving the Best Cruises for Food Lovers distinction by Food & Wine Magazine; the Seatrade Insider Cruise Award for the Chefs Table, and a 31st Annual Telly Award for Love at First Sip. Analyzes HR data and statistics for trends and patterns with attention to compensation, recruitment, hiring practices, turnover, engagement, HR budgets and forecasts, and compliance with employment laws and regulations. Betsy ORourke has been the Chief Commercial Officer for Xanterra Travel Collection, Windstars parent company, since 2012 and picked up direct responsibility of the commercial functions of Windstar in 2020. Hours: Hours: (Eastern Time) Monday-Friday, 9am - 9pm, Saturday, 9am - 7:30pm, Sunday, 10am 6:30pm He enjoys the diversity of his job in tourism and holds himself to high standards. If you are considering applying for a position with our shore side team here in Miami to support our fleet, please know you are joining an incredible company where everyone cares for each other as we focus on creating inspiring travel experiences for our guests. A memorable travel moment: In my younger years, I was sometimes forgetful with my traveling documents. He enjoys finding ways to bring people together to harness their collective energy for fun and productive work. Windstar are always on the lookout for new talent across Deck, Engine and Hotel departments to join the team and now is a great time to step on board! Badgett previously worked in the cruise industry at Cruise West and Holland America Line and holds a B.A. Windstar follows policies in place in each destination. The pilot still made announcements the whole way saying things like Toby, if you look out the right-hand side window you will see Mt. So take it from the experts it doesnt get any better than this. Doctor, detective, rock star, writer. Windstar. Ensures compliance with Collective Bargaining Agreements for compensation and budgetary projects, advises on the effect of the CBA T&Cs when discussing projects and issues. Learn more about HEPA filters +UV-C lights, CA Residents only: Do not sell my personal information, HEPA filters and UV-C lights added to HVAC systems on all yachts in a multi-million dollar investment, Hospital grade UV-C light has been previously proven to kill coronaviruses, along with other microbes like mold, bacteria and fungi, After moving through the HEPA filter, the air is zapped by the light and any microbes not caught in the filter are destroyed, Hospitals use this same process to ensure clean air in their rooms, All yachts will have these significant upgrades completed to their HVAC systems prior to sailing, Increased public area sanitation: Four times daily on common touch points; continuously in high-traffic areas, Additional hand sanitizer stations placed around the yacht, Evaclean Electrostatic Misters will be used to sanitize spaces, Guests must have completed an initial COVID-19 vaccination series at least 14 days before embarkation. He works in tandem with Vice President of Marine & Technical Operations Paul Barrett to manage all of the operations aboard Windstars fleet of six yachts. Previous cruise experience is not essential; however, for Deck and Engine officers, experience of single-handed watching is desired. As well, the company has recognized several tenured employees within its Human Resources and Logistical Operations departments with promotions and added responsibilities. Brochures and Promotional Material: Provides data and analysis for monthly. Are you a new agent? These were the grown up careers Alfonso thought about as a kid. We make great strides to modernize and create as little impact on the environment as possible. The total capacity of the three new expanded ships will be 312 guests each, and additional staff will be hired in order to maintain the lines impressive 1.5 to 1 guest to service staff ratio. Show Cruises. Better to clarify it first. Closed Saturday & Sunday. Masks Get the inside scoop on jobs, salaries, top office locations, and CEO insights. It's great family time. With a B.S. April 01, 2019. Fax: 786-685-3089 Dianna joined Xanterra in 2000 as the Director of Sales and Marketing for eight resorts and in 2014 moved to Windstar Cruises continuing her career with the Xanterra Travel Collection. Up to 5 The mailing address for The Resource Center is 880 E 2nd St, , Jamestown, New York - 14701-3824 (mailing address contact number - 716-661-1583). 2020 Windstar Cruises. Travel Agent Information and Reservations: Collects, compiles, and presents HR metrics and data from a variety of HR and internal business systems. CA Residents only: Do not sell my personal information. The estimated total pay for a Human Resources Generalist at Windstar Cruises is $68,043 per year. Just like they have done with small ship cruising, Windstar is taking renovation in a different direction. Provides data and analysis for monthly forecasting. I appreciate you taking the time to learn more about the unique and rewarding career opportunities that a small ship cruise line such as Windstar can offer. Fax: 786-685-3012 Lorem ipsum dolor sit amet consectetur adipisicing elit. Currently, masks for guests are optional in all sailing areas. Your interest in employment opportunities at Windstar Cruises is greatly appreciated. With more than 20 years in the industry he knows the ins and outs of how a cruise line works. U.S. and Canada: 800-824-8636 {{ userNotificationState.getAlertCount('bell') }}. While at Wyndham she led the expansion, redesign and renaming of the original hotel loyalty program to include hotel, timeshare and rental properties. All Rights Reserved. AFAR Travelers Choice Awards 2019 Best Small Ship Cruise Line Winner ORourkes move from Xanterra to Windstar puts her focus 100-percent on Windstar and growing the brand in the marketplace. I made it just in time the plane door literally closed behind me. Still searching for the perfect job for you? Today, Xanterra operates hotels, lodges, retail stores, restaurants, campsites, and other hospitality and recreational facilities in seven national parks and memorials. Create or modify a reservation, add gifts and onboard amenities, and general questions about your upcoming voyage. Kristin Badgett has been instrumental in leading Windstar Cruises to record growth. They will continue to offer the worlds best small ship experience but with more amenities that their guests have been asking them for such as additional dining venues and a world-class Spa and Fitness Centre. Naval Postgraduate School, Mike is also an Associate Fellow of The Nautical Institute and on the board of the Alaska Maritime Prevention and Response Network. County Executive :716-753-4211 Windstar Cruises President Chris Prelog is a member of the prestigious Society of Fellows of The Culinary Institute of America (CIA), an organization established to enhance the quality, excellence and reputation of graduates from The Culinary Institute of America. Download the W-9 Form to get started. CA Residents only: Do not sell my personal information. The City of Jamestown, Jamestown Renaissance Corporation, and the Chautauqua County Chamber of Commerce are partnering on a unique event this year to celebrate the holiday season and light the tree on Tracy Plaza. transmits health information in electronic form in connection with a transaction for which the Secretary of Health and Human Services has adopted a standard, even if the health care provider uses a . He became a sea-going officer aboard P&O Princess Cruises, where he worked through various engineering department ranks culminating as Chief Electro Technical Officer. Windstar is proud to have been recognized with top honors from some of the most respected leaders in our industry. Prefecture of Casablanca, Casablanca-Settat, Morocco, Sales Engineer North UK (Industrial Lubricants / Fluids), X5 Senior Software Engineers Needed Start Up Offices in Bristol/Cheltenham/Manchester - Fully Remote - Java, Python, TypeScript, JavaScript, AWS, Azure, Spring Boot, React , AMBITIS SOUSCHEF SGES TIL BILTEMAS VAREHUS I THISTED, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Lead Frontend Engineer - People Workflows Automation (d/f/m), AGENTE IMMOBILIARE JUNIOR da inserire in STAGE, Belfast, Northern Ireland, United Kingdom, Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, Paid Search Account Manager (hybrid working model), Alternant collaborateur comptable - Bordeaux F/H, See who Windstar Cruises has hired for this role, Fairmarkets International Marketing Sdn Bhd. A student exchange program sent him to Central Washington University in Ellensburg. Menu Speak To A Vacation Planner Now 1-888-447-8459 Call Speak To A Vacation Planner Now 1-888-447-8459 Get Expert Help Menu Call Search Cruises Tours Resorts Uncover why Windstar Cruises is the best company for you. She oversees a team of eight in a variety of key commercial functions encompassing revenue management, budgeting and forecasting, pricing strategy, inventory control, advanced analytics and diagnostics, deployment development, itinerary planning, and cross-departmental planning and project implementation. For questions regarding sales and marketing, please call 866-766-3873. Doral, FL 33166 Sales and Service (Travel Agents Only): Chris has firsthand knowledge that working aboard cruise ships is hard work. Get a free, personalized salary estimate based on today's job market. Learn More. Sign in to access your account Reset Password New User? Greenwood Village, Colorado 80111 Honestly, the hardest part is the eight hours to get out of Florida. Privacy Policy. Including a 401(k) plan, vacation days, holidays, and life insurance policies. Hours Monday - Friday 8:30 a.m. - 4:30 p.m. Inquiries regarding open positions, applications or exams can be sent via e-mail to County Employment. He is not. In free time, youll find him boating on Puget Sound or fly fishing on a river. A memorable travel moment: My family, we are road warriors. He is a Chartered Engineer and Member of the Institute of Marine Engineers, Scientists and Technologists in the U.K. and a member of the U.S.A. Society of Naval Architects and Marine Engineers. user profile, We aim to respond to all queries within 24 hours. Loyalty Program & Post-Cruise Guest Services: Dubbed the Yacht Club, the four-tier program, which was massively upgraded in late 2020, offers its higher-tier members such valuable perks as a $100-per-person onboard credit for every sailing, free laundry service on . Ability to maintain a high level of confidentiality. Phone:716-753-4000 After many fruitless calls, I personally visited the airport and found it just as I had left it, everything in the pockets. Minimum of 4 years experience in HR, Finance or equivalent with specific experience working with HR financial analysis. Referrals increase your chances of interviewing at Windstar Cruises by 2x. And thats why he asks questions and probes deeper. Our three sailing vessels, while not powered by the sails alone, create an opportunity for fuel consumption to be significantly reduced. 8:30 a.m. - 4:30 p.m. Chautauqua County Offices Paul Barrett is responsible for Marine & Technical Operations overseeing all related aspects with regard to safety and regulatory compliance, inventory control and purchasing, shipyard projects and refits, marine operations and fuel procurement. Experience working with operational systems such as Adonis, Kronos, CloudSuite, Birst desired. Gerace Office Building Executives who are more concerned with getting written up in magazine articles than having integrity and protecting their employees and doing the right thing. Prior to joining Xanterra, she was Senior Vice President of Marketing at Royal Caribbean International, where she led the global marketing team and the launch of Oasis and Allure of the Seas as well as the design of the new Quantum class ships. Human Resources Deborah Makowski, Director of Human Resources. Windstar Cruises 8400 NW 36th St. Suite 520 Doral, FL 33166 Phone: 786-685-3337 Fax: 786-685-2823 Email: info@windstarcruises.com . Windstar Cruises Profile and History . 7-for-7. Click Here! I am constantly so pleased to find that we take our work so seriously, but not ourselves. Provides creative alternatives and recommendations to reduce costs and improve the financial performance of the HR team. He joined Windstar in 2017 and loves the supportive family-like atmosphere. Resources HEALTH & SAFETY YACHT CLUB BOOKED GUESTS LOG IN GENERAL CRUISE INFO CRUISE DOCUMENTS TERMS & CONDITIONS ACCESSIBILITY ADVISOR HUB. In his Director of Hotel Operations position, Tobler is responsible for overall leadership and guiding principles overseeing hotel management for the fleet including food and beverage operations, revenue, product development, service standards, and employee training and development. We are excited to receive your interest and application and look forward to connecting with you. Reach out to the author: contact and available social following information is listed in the top-right of all news releases. Book, change, or cancel without paying any Avoya fees. Ask a Question. Then as Senior Project Manager for their New Build Group he designed and reviewed development of passenger vessels, including five mega-ships. XANTERRA TRAVEL COLLECTION. Provides data and analysis for monthly forecasting. Windstar Cruises is part of the Xanterra Travel Collection, a group of global hospitality and travel companies. No Avoya Fees on Cruises or Tours. So take it from the experts it doesnt get any better than this. *Indicates 24 hour availability. Hours: Hours: (Eastern Time) Monday-Friday, 9am - 9pm, Saturday, 9am - 7:30pm, Sunday, 10am 6:30pm. Hotline for Rape * Battering*: 800-252-8748 Each yacht will carry 312 guests in total. Rainier!. They are known for their immersive and authentic experiences, unique, port-intensive itineraries, exceptional award-winning service, and innovative culinary program as the Official Cruise Line of the James Beard Foundation. Phone: 716-753-4237. Plus, our Low Price Guarantee! average salary for a Human Resources Generalist is $63,983 per year in United States, salary trajectory of a Human Resources Generalist, The Ultimate Job Interview Preparation Guide. Mayville, NY 14757 Provides financial analysis required to do future financial modeling. As Senior Vice President of Portfolio Management for Chicago-based JMB Realty Corporation, he orchestrated the acquisition of TW Recreational Services, Inc. and their merger with JMBs Parks & Resorts Division resulting in Xanterra becoming the largest park concessions management company in the United States. Visible to you the sails alone, create an impact in guest services experience is essential... Business statistics at RocketReach Cruises to record growth in employment opportunities at Cruises! Global hospitality and travel companies their new Build Group he designed and reviewed development of vessels. Is only visible to you has been instrumental in leading Windstar Cruises Group of global hospitality travel! Data and analysis for monthly on jobs, salaries, top Office locations, and general questions about your on. Team members Operations for Princess Cruises amenities, and benchmarks for key performance metrics to start career... 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